How does this help me?

For people who are isolated, our Home Visitors will provide companionship and support.

Our Home Visitors can provide emotional support, advice and information on other services and organisations in your area. They can also give advice on equipment/aids and how to get them, read correspondence and help to fill out forms.

Home Visiting FAQs

What does a Home Visitor do?

A Home Visitor comes along to your home and offers companionship and support! They can also help with things such as reading letters and correspondence, helping organise support such as GP appointments, offer suggestions of social and activity groups in your area and signposting to other organisations.

Who can receive Home Visits?

Anyone with a vision impairment who may been feeling lonely and isolated in their home and feel they would benefit from some company.

How often do Home Visitors occur?

This would depend on a person’s needs. However, most of the time, visits occur every 4-6 weeks.

How many visits will I have?

The number of visits will vary based on each person’s needs! Sometimes only one visit is needed, however, most of the time it’s for a longer!

Are your visits free or do I have to pay for them?

All of our visits are completely free of charge.

Can I stop the home visits if I need to?

Yes, you can stop receiving home visits at any time you wish

When will this Home Visitor Service Stop?

Home Visitors always want to help! Be that helping you achieve a personal goal or supporting you to have a change of circumstances! Once you are feeling better and supported a Home Visitor may no longer be the best service for you… Home Visitors will always let you know when they won’t be visiting anymore though!

Can a home visitor help me clean my house?

Home Visitors do not help clean a property but may be able to help find you a company who can!

Can I be visited more often?

Sometimes people’s needs change and we do try our best to see them on a more frequent basis when this is possible.

How Long do visits last?

Usually, they last around 1 hour!

What helpful items do you provide?

The helpful items we have at Vision Support vary a lot (this is because the resources we have are kindly donated to us!) However, we often do have some magnifiers, talking cube clocks and talking watches available to be loaned.

Can I reschedule my Home visit if I’m not available?

Yes, we understand that life sometimes can get busy. If you need to cancel or reschedule, communication is key, so please inform the Vision Support head office or your Home Visitor.

Some Kind Words About Our Services

“Many thanks indeed, you’ve gone above and beyond, and I much appreciate your support and help. I’m delighted to have finally received my long-awaited Tax Rebate – I feel it has only happened, thanks to your persistence and determination.   I will look forward to seeing you tomorrow.  Thanks again for all your help, it certainly is appreciated by both Stanley the Guide Dog and me.”

“I really appreciate the visits and the support I’ve been getting. It’s so nice to have someone to talk to and feel like I’m not alone. Their efforts and company mean so much to me. I even decided to make a donation to Vision Support as a way of saying thank you for everything they’ve done.”

“I can’t say enough how much it means to me to have someone who can help me. I have trouble with phone calls because of my hearing and sight, but they help me with calling the hospital, booking transport and setting up appointments. I’m so grateful for their support.”

“I’ve been thinking for a while about moving in with family as I’m not as steady on my feet as I used to be. When I found out where I’m moving is still within the coverage area, I was thrilled! It’s such a relief to know that I’ll still have someone familiar visiting me after I move.”