Our Values and Mission

Having an agreed mission and shared values is important to us all at Vision Support. It enables us to keep focussed on a shared vision with our collective values and behaviours at the core of everything we do.

Mission Statement

We stand alongside people with vision impairments across Cheshire, Halton, Flintshire, Wrexham, Conwy, and Denbighshire, offering comprehensive support that addresses immediate needs while challenging societal barriers and expanding opportunities for a more inclusive future.

Our Purpose

We exist so no one experiences vision impairment alone.

Our Vision: Connected, Confident, Capable

A society where people with vision impairments live fulfilled, independent lives as active, valued community members with equal access to opportunities and resources.

Vision Support’s Values

Our Values were developed jointly with people who are vision impaired, the Vision Support Board of Trustees and the staff team. Having common values is important to ensure that we deliver the best services in a consistent way.

  1. We are committed to standing side by side with people who are vision impaired, ensuring that people’s voices are heard in order to support wider positive change.
  2. We work together ensuring that our services are developed jointly and focused on making a real difference to the lives of people with vision impairment
  3. We work with honesty and integrity, providing support in a person-centred way to ensure that everyone can achieve their outcomes, develop their independence and maintain their dignity
  4. We are always caring, reliable, respectful and we work with empathy.
  5. We are inclusive, we value diversity and equality, and we lead by example.