Scammers often use misleading tactics to exploit trust and take advantage of those seeking financial support. Knowing what to look out for and how to protect yourself can help keep you safe from these scams.
Common Welfare Scams to Watch Out For
1. Fake Universal Credit Offers
Scammers sometimes impersonate the Department for Work and Pensions (DWP), claiming you’re eligible for a higher Universal Credit payment or a government grant. They may ask for a “processing fee” or request personal details like your National Insurance number.
Warning Signs: Be wary of unsolicited calls, emails, or text messages promising additional Universal Credit or government assistance. Never provide payment or sensitive information in response to unexpected messages.
2. Fake Benefit Claims Assistance
Some fraudsters claim they can help you apply for benefits such as Housing Benefit, Personal Independence Payment (PIP), or Employment and Support Allowance (ESA) – but only for a fee. They may promise to speed up the process, even though these services are free through official channels.
Warning Signs: Any offer to “speed up” your claim in exchange for money should raise concerns. Always apply through the official government website or get assistance from a trusted organisation like Vision Support.
Our Financial Wellbeing and Benefits Officer Helen works tirelessly to help with all aspects of Financial Wellbeing and Welfare rights. We can help with any benefits checks, support with filling out forms and help applying for concessions.
3. Pension Credit Scams
Scammers sometimes target older individuals, falsely claiming they qualify for extra Pension Credit and requesting payment to process the claim or sensitive details like bank account numbers.
Warning Signs: Be suspicious of any unexpected calls or messages asking you to pay to access Pension Credit or requesting bank details over the phone.
How to Protect Yourself from Welfare Scams
1. Recognise Red Flags
Be cautious of unsolicited emails, phone calls, or messages offering financial help or government benefits. Official government departments won’t ask for payments or personal details through phone or email.
2. Verify the Source
If you receive a message or call about benefits, always check the legitimacy of the claim by contacting the relevant government department directly. Use the official contact details listed on Gov.uk.
3. Apply Directly
Always apply for government benefits through the official Gov.uk website or your local council. These applications are free, and any service requesting a fee should be treated with caution.
4. Protect Your Personal Information
Never share your National Insurance number, bank details, or other personal information unless you are 100% sure of the legitimacy of the contact. Always double-check that the request is genuine before responding.
5. Report Scams
If you suspect a scam, report it to Action Fraud on 0300 123 2040 (the UK’s national fraud and cybercrime reporting centre) or contact Citizens Advice on 03444 111 444. Reporting scams helps protect others and ensures action is taken.
Need Help? Contact Us!
If you think you might have been a victim of a scam or have received suspicious messages or calls, please don’t hesitate to reach out. You can contact Vision Support directly on 01244 381515. We’re here to help!
Take care and stay safe!
